

The advice on social distancing measures applies to everyone. You need to minimise opportunities for the virus to spread by maintaining a distance of 1 metres between individuals. This advice applies to both inside the food business and in the external public areas where customers may need to queue. People should be reminded to wash their hands for 20 seconds and more frequently than normal.
The practical implementation of this advice will depend on the local circumstances. This may be best evaluated by the store manager, however a few general indicators may be relevant to the majority of retail outlets:
use additional signage to ask customers not to enter the shop if they have symptoms
regulate entry so that the premises do not become overcrowded
use floor markings inside the commercial spaces to facilitate compliance with the social distancing advice of 2 metres, particularly in the most crowded areas, such as serving counters and tills
use vertical signage to direct customers into lanes if feasible to facilitate movement within the premises while maintaining 2 metre distance
make regular announcements to remind customers to follow social distancing advice and clean their hands regularly
place plexiglass barriers at tills and counters if feasible, as an additional element of protection for workers and customers
encourage the use of contactless payments where possible, without disadvantaging older or vulnerable customers
provide additional pop-up handwashing stations or facilities if possible, providing soap, water and hand sanitiser
Further information on social distancing and adults who are at increased risk of coronavirus (COVID-19) can be found on GOV.UK.
RISK ASSESSMENT SYNOPSIS
- ALL STAFF TO UNDER GO TEMPERATURE CHECK AND RECORDED ON ROTA
- TO REDUCE THE RISK OF CROSS CONTAMINATION ONE ENTRANCE IN AND EXIT WHICH WILL BE HIGHLIGHTED AND EXPLAINED TO NEW AND EXISTING CUSTOMERS
- CUSTOMERS WILL BE DIRECTED TO A SINGLE POINT OF SALE OR TABLE SERVICE IF SPACE BECOMES AN ISSUE
- SIGNAGE OF 2M DISTANCING IN VIEW ON WALLS AND FLOORS
- HAND SANITISER BY ENTRANCES AND EXIT FOR FREE USE
- BEER GARDEN AND EXTERNAL SPACE WILL BE OPEN WEATHER PERMITTED UNTIL 9PM, TABLE SERVICE ONLY
- INCREASES AMOUNT OF TV TO ENCOURAGE SPACING
- USING OUR IN HOUSE APP AS TRACK AND TRACE
- USING THE GOVERNMENT OPTION OF SIGNING INTO VISITORS BOOK
- CUSTOMERS WILL BE ASKED NOT TO RETURN EMPTY GLASSES UNLESS TO COLLECTION AREA
- USE OF CASH WILL BE DISCOURAGED, HOWEVER WE ASK (aPWS) ASK, PAY, WASH, SERVE
- ONCE CUSTOMER IS SERVED OUR STAFF WEARING FACE SHIELD OR OWN MASK WILL BE ALLOWED TO RESERVE
- CAN ONLY PERMITTED TO SERVE AT PROTECTED TILL POINT
- CONTACTLESS MENU BY QR
- QR FOR APP FOR CONTACTLESS TRACING
- GLOVES ARE NOT PERMITTED AS HAND WASHING IS SAFER
- NO LOUD MUSIC TO PREVENT SHOUTING
- ALL FOODS WILL BE SERVED IN SEALED CONTAINERS AND SELF SERVICE FOR PUBS, ALL DISPOSABLE ITEMS
- ALL CONDIMENTS ARE PRE PORTION DISPOSABLES
- NO OPEN FOOD TO BE SERVED
- NO REUSE OF GLASSES OR CUPS UNLESS RE CLEANED
- NO PERMITTED SHARING OF PERSONAL ITEMS, PHONES ETC BY STAFF WITH CUSTOMERS OR EACH OTHER
- NO SHARING OF CIGARETTES WITH ANYONE
- CUSTOMER THAT DO NOT FOLLOW GOVERNMENT GUILD LINES WILL NOT BE SERVED
- CUSTOMERS WILL BE LIMITED TO £25 PER PERSON SPEND PER SERVING
- MEN BATHROOMS HAS HAND DRYER IN EXTERNAL AREA TO MANAGE FLOW OF CUSTOMERS
- WOMEN TOILETS HAS INCREASES LIGHT AND FACILITIES TO ENABLE A SAFER EXPERIENCE
- WE HAVE LOWERED OUR PERMITTED HOURS UNTIL WE FEEL CUSTOMERS ARE UNDERSTANDING IN THE NEW WORKINGS
- ALL STAFF MUST ADHERE TO NEW RULES AND HAVE READ THE GOV RULE